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Shipping and Returns

Shipping policy

I like fast, reliable delivery so my first choice is to always send your order via Pass the Parcel. Usually the service is overnight from when your order is completed for urban addresses but like any courier this is out of our hands and can not be guaranteed.
If you have any special requests on where you would like your parcel to be left by the courier please state this when ordering. 

Once your order is shipped, you will be sent a tracking number via your email address.  

We put the utmost care into packaging your order to ensure it is safe and secure during shipping.

 

Returns policy

As our items are custom made to order we don't offer returns. Please provide and read over order details carefully before placing your order.

If the error is by Kawariki and Co. we will rectify the issue as soon as possible. 

Please note all sales are final and cannot be canceled or changed (Once your order is completed - If you have made a mistake please send us an email via 'Contact Us' as soon as possible) 

 

Damages: Please inspect your order upon receiving and contact us immediately if the item/s are defective, damaged or if you've received the wrong item.